FAQ
Why Aren’t All Ingredients in aulief Gold Organically Sourced?
We believe in complete transparency about our product. While our core herbal extracts are carefully sourced from organic farms, we've intentionally incorporated a select few non-organic ingredients to elevate your healing experience. These specific components are crucial in creating the luxurious, therapeutic texture that makes aulief Gold more than just a pain reliever—it's a wellness ritual.
Our non-organic ingredients serve a vital purpose: they ensure the cream glides effortlessly across your skin, promoting deeper absorption of our powerful herbal pain-relieving extracts. This means you use less product with each application, reducing waste and maximizing the therapeutic benefits. The carefully balanced formula allows you to massage the cream into your skin smoothly, transforming pain management into a moment of self-care.
We're committed to sustainability and wellness, which means making thoughtful choices. While we prioritize organic ingredients wherever possible, we won't compromise on the quality, effectiveness, and sensory experience of aulief Gold.
Why Isn’t the aulief Gold 16oz Pump Recyclable?
Our mission extends beyond pain relief—we're committed to creating a product that truly serves everyone. While our entire bottle is fully recyclable, the pump presents a unique challenge in our sustainability journey.
The pump design is a critical aspect of our inclusive approach, specifically engineered to make our pain relief cream accessible to individuals with limited hand mobility, including many of our valued customers managing arthritis. Unfortunately, a pump requires multiple materials that currently cannot be easily separated for recycling.
The complexity of creating a fully functional, user-friendly pump that works seamlessly with our carefully formulated cream presents current technological challenges in recyclable materials. While this means our pump isn't yet recyclable, it's a deliberate choice to prioritize accessibility. We believe pain relief should be within reach for everyone, regardless of physical limitations.
Our commitment to the environment is evident in our fully recyclable bottle, and we continue to seek innovative solutions for the pump. Our journey towards total sustainability is a collaborative process, and we welcome your insights and support as we continue to evolve our product line with both people and the planet in mind.
Why Don't You Offer a Roll-On Application?
We've deliberately designed our pain relief solution to deliver maximum effectiveness. Our approach is all about getting you the most targeted and efficient pain relief possible.
Unlike roll-on products that merely glide across the skin, our cream is engineered to work deeper and more effectively. When you massage the product into the affected area, you're ensuring that every drop counts.
Here's why we chose this application method:
- Superior Absorption: Manual application allows you to work the active ingredients directly into muscles and tissues. This hands-on approach means more of the pain-relieving formula gets absorbed exactly where you need it, reducing waste and increasing effectiveness.
- Targeted Relief: By applying the cream through massage, you can focus precisely on the areas experiencing pain. This gives you more control over your pain management compared to the one-size-fits-all approach of roll-on products.
- Enhanced Circulation: The act of massaging helps stimulate blood flow to the affected area, complementing the pain-relieving properties of our unique formula. You're not just applying a product – you're actively supporting your body's natural healing process.
- Hygiene and Safety: Because the product is applied by hand, it’s important to wash your hands thoroughly after use. This ensures that any residue is removed and prevents accidental transfer to body parts with mucous membranes, such as eyes, mouth, or other sensitive areas.
Our cream is designed for those who want more than a quick, surface-level solution. It's about delivering real, targeted relief that goes beyond what a simple roll-on can achieve.
What Is the Difference Between aulief and aulief Gold?
aulief is our signature topical pain reliever that combines menthol, camphor, and 5 other herbal ingredients for effective, soothing relief. aulief Gold was developed in response to customer demand for an even more natural option.
aulief Gold uses the same herbal ingredients in the same concentration as the original but is made with organically sourced herbs and other ingredients. This organic sourcing may result in slight variations in scent or sensation, but the pain relief and benefits remain consistent.
Why Aren’t Your Tubes Completely Filled?
This is a great question! There are two reasons why our tubes may appear less than full:
- Protection during transport: Similar to the extra space in a bag of potato chips, the slightly unfilled space in our tubes acts as a cushion to protect the product from damage or leakage during shipping.
- Packaging machinery requirements: The equipment used to fill and seal our tubes is designed to leave a small amount of headspace. This ensures the integrity of the product and packaging during production.
Rest assured, every tube contains the full amount of product as specified on the label, so you’re getting exactly what you paid for.